Shipping and Delivery

AUSTRALIA (AU)

For purchases over $100

FREE Standard Shipping (2-6 Business Days)

+ $9.95 Upgrade to Express Shipping (1-3 Business Days)  Up to 5 days for WA & remote areas

For purchases under $100

$9.95 Standard Shipping (2-6 Business Days)

+ $5 Upgrade to Express Shipping (1-3 Business Days) Up to 5 days for WA & remote areas

NEW ZEALAND (NZ)

For purchases over $110 NZD

FREE Standard Shipping (6-10 Business Days)

+ $9.95 NZD Upgrade to Express Shipping (2-4 Business Days to metro areas)

For purchases under $110 NZD

$16.00 NZD Standard Shipping (6-10 Business Days)

+ $5 NZD Upgrade to Express Shipping (2-4 Business Days to metro areas)

UNITED KINGDOM (UK)

For purchases over $60 GBP

FREE Standard Shipping (5-7 Business Days)

For purchases under $60 GBP

$9.95 GBP Standard Shipping (5-7 Business Days)

+ $2.00 GBP Upgrade to Express Shipping (3-5 Business Days to metro areas)

UNITED STATES (US)

For purchases over $70 USD

FREE Standard Shipping (6-10 Business Days)

+ $9.95 USD Upgrade to Express Shipping (2-4 Business Days to metro areas)

For purchases under $70 USD

$9.95 USD Standard Shipping (6-10 Business Days)

+ $6.00 USD Upgrade to Express Shipping (2-4 Business Days to metro areas)

REST OF WORLD

$20.00 AUD International Shipping (3-12 Business Days)

– Additional duties & taxes payable by customer.

**Delivery times are an estimate only. Excludes order processing times and may be affected by Australia Post, DHL & Customs delays. National Lockdowns, stay at home orders and QLD Public Holidays may also affect shipment of orders.**

BLACK FRIDAY & OTHER SALE EVENTS

While we hope for no disruptions to our normal shipping times, our warehouse team is only small so please allow up to 7 additional days for shipping times during large sale periods such as Black Friday.

DUTIES & TAXES: For international customers, the prices quoted may not include all your import duties or local sales taxes, these may be charged to your purchase upon entry to your country. Please note, SHAWTY cannot cover the cost of duties & taxes. For more information please contact your local customs office.

UNCOLLECTED/UNDELIVERABLE ORDERS: Any orders that are unable to be successfully delivered by the courier will incur a $15 Return To Sender (RTS) fee. We will endeavour to contact you to have the package resent at your won cost. If we are unable to contact you within 14 days, your items will be restocked and a refund processed (less RTS fees). Unsuccessful delivery reasons could be due to incorrect information submitted at the time of checkout, or not collecting the package from your local collection point in a reasonable time frame. 

Shipping Process

SHAWTY will provide a tracking number via email once your order is shipped (this can take up to 24 hours to become active).

PLEASE NOTE

SHAWTY cannot be held responsible for the service, delays or delivery by the postal service.

Customers are responsible for the return shipping costs for refund requests.

Shipping costs are non-refundable.

SHAWTY is unable to modify or cancel processed orders once they have been shipped.